Managed Services - Services Offered

Subscribe to the Managed Services that Meet Your Business' Needs

The following managed services provide you with the full benefits of out-tasking. You have the option of choosing from:

Managed Connectivity

Managed IP VPNs. We have secure, high-performance, cost-effective solutions for you—whether you need us to connect site to site, remote and mobile users to corporate, or multiple sites with voice, video and data traffic on a single, converged network. As replacements for aging Frame Relay, ATM, and private-line networks, IP VPNs greatly reduce network complexity and the total cost of ownership.
Metro Ethernet. This service provides users from remote sites with access to mission-critical applications that demand high bandwidth and superior performance. It delivers connectivity for metropolitan-area network (MAN) and wide-area network (WAN) applications—and appeals to customers who are already using Ethernet throughout their local-area networks (LANs).

Managed Security

It's no easy task for you to keep current with constantly evolving security technologies—and it's expensive, too. The price of failure can include lost productivity, revenue and intellectual property. As a result, you may wish to subscribe to managed security services, including managed firewall, managed intrusion prevention, and managed endpoint protection. You'll find these services are crucial for protecting the confidentiality of your data and communications, and for ensuring regulatory compliance with SOX, GLB, HIPPA, and other legislative standards.

Managed Unified Communications

Managed IP Communications. To deliver voice services over the same network you use for data—and avoid the expenditures of separate networks—you'll want to add managed IP communications services to your IP VPN. Start with only the number of phones you need, lower toll costs, reduce support staffing, and enhance productivity—all while ensuring the highest voice quality.
Managed Unified Contact Center. Managed IP contact centers combine traditional call center functions with intelligent IP call routing, unified communications, and affordable pay-as-you-go cost models. They can improve your sales, marketing and customer support functions by integrating e-mail, phone, Web, instant messaging, fax and other human or automated forms of customer contact.

Managed Mobility

Wireless data services can greatly enhance your company's productivity and collaboration, but do you have the expertise to deploy and operate them? With managed wireless service, it's all taken care of for you—with options that include managed wireless LANs or Wi-Fi hotspots, network communications management, advanced mobile security architectures, and a help desk and support center.

Managed Data Center

Now you can reduce the costs of acquiring and maintaining equipment, floor space, and hiring and training IT specialists. Instead, take advantage of our investment in expertise, hardened facilities, and guaranteed SLA's.

For Small and Medium-Sized Businesses:
Cisco Smart Business Communications System

Put world-class communications to work for you with this all-in-one solution that brings together voice, data, video, security, and wireless in a single, affordable platform. The Cisco Smart Business Communications System works with your familiar business applications such as calendaring, e-mail, and customer relationship management (CRM) - and supports up to 16 phones, with the scalability to grow to up to 48.

Designed especially for small and medium-sized businesses - and managed and monitored by Avallone Technology Services LLC it's based on Cisco Unified Communications technology that gives you the best of cost-effective voice-over-IP (VoIP) and combines your telephone system with business and data applications.

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